How to Message Your Coach:
  1. Make sure you're logged into your AceUp account, click on your name in the top right of the screen, and then click on Your Dashboard. Finally, click on Session Management on the left side of your screen. If logged in you can bypass these steps by simply clicking here.
  2. Click on the Message Coach Icon above your coach's picture. This will begin a message thread between you and your coach.
  3. Your coach will now be able to see and respond confidentially to any messages you leave them through this tool.
  4. Moving forward you can view your message history by navigating to Your Dashboard, and clicking on Messages on the left side of your screen. If logged in you can bypass these steps by simply clicking here.

 

If you have any questions or trouble with the messaging tool, please do not hesitate to contact your Customer Service Manager directly or email us at support@ace-up.com.